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ISO 10012 Measurement Management Systems Certificate

Measurement Management Systems, Requirements for the Measurement Process and Measurement Equipment



An efficient measurement management system ensures that the measurement process being carried out and the equipment used are suitable for the desired purpose. At the same time, it is also important to achieve quality goals and manage incorrect measurement. Incorrect measurement directly affects the product quality of the organization. Many different methods are used as measurement systems.

This Standard can be cited as a reference by the following parties

 - When describing the product requested by the customer,

 - When submitting a specific product by the supplier,

 - Legislative and regulatory bodies,

 - In cases of examination and supervision of measurement management systems.

 - One of the administrative principles specified in ISO 9000 is a process-oriented approach. Measurement management systems should be considered as a special process aimed at supporting the quality of products manufactured by the organization.

 - This International Standard helps the organization to improve measurement management systems and improve the quality of manufactured products.

 - Explains how measurement processes should be managed and how the metrological verification system for measurement equipment should be used to meet metrological requirements.


The measurement process

It is a set of operations that allows you to decide the value of the amount.

Features of Metrology

It is the distinctive features that can affect the result of the measurement.

Measurement Confirmation

It is a set of operations that confirm the compliance of measuring instruments with the characteristics necessary for the desired use.

The organization must explain the measurement process carried out and the methods used in this process in detail. The performed process should be observed and the appropriateness of the methods used should be confirmed. The changes to be made within the measurement management systems should be carried out in accordance with the procedures of the organization.

Responsibilities of Management

Metrological processes should be defined by the organization. Metrological operations can be located within the organization in the form of a separate department or distributed within the organization.

The management guarantees that the measurements requested by the customer are agreed upon and translated into the metrological system. The measurement management systems used must meet the customer´s requirements.

Unsuitable products should not be accepted or rejected due to incorrect measurement. No measurement process should be left unsupervised for more than a day. All metrological confirmations must be made within the agreed process. The metrological records kept should not be illegible. All technical trainings must be completed within the agreed process.

The senior management of the organization should december the measurement management systems at certain intervals. Systems should be evaluated for adequacy, efficiency and suitability in the process.

As a result of the management´s reviews, changes and improvements can be made to the system if deemed necessary. The results of the management´s evaluations and all actions taken in the face of these results should be kept on record.

Resource Management

The management of metrological systems is obliged to distribute the work of all personnel working in measurement management systems and document it. Personnel should be aware of their field of work, influence and responsibilities. He should know the results of his work, the impact on the product being produced. The competitive environment in the workplace can increase motivation and performance. Competition can be achieved and observed through audits.

The new procedures to be implemented must be documented and the necessary permissions must be obtained. The technical procedures may vary depending on the written standards, or on the information provided by the customer and the manufacturer.

Many different software systems can be preferred in measurement management systems. These systems must also be certified, the necessary checks must be carried out.

Many different equipment are also used for measurements. These equipment are used at the stage of observation and registration of products. Equipment that has an impact on the quantity of the product must be documented in measurement management systems.

The management of metrological processes should document all processes. In this way, abuse, damage to the product and damage to the metrological characteristics of the product are prevented.

In addition, environmental conditions should also be taken into account. These, in turn, can lead to changes in measurement values. These environmental conditions can be in the form of climate, humidity, temperature change, light, dust, electromagnetic waves. Such environmental conditions that may cause changes in measurement values must also be documented.

The organization is also required to certify suppliers who are not in-house and work from outside. The criteria that are effective in ing these suppliers and their evaluations should also be included in the file.  

The methods used to decipher and modify the processes between metrological confirmations should also be documented. When unsuitable measuring equipment is repaired, adjusted or replaced, metrological confirmation should be reviewed each time.

The metrological confirmation process must be up-to-date and approved by the authorized person. In this report, information such as metrological confirmations, december, completed operations, detailed information about the equipment manufacturer, environmental conditions, maximum allowable error, people who have performed metrological confirmations should be included.

The management must confirm that all measurements comply with SI standards. Records on the traceability of measurement results should be stored by the organization in case the measurement management system is deemed necessary by the customer or legal organizations.

Metrological systems also ensure customer satisfaction. This should also be observed.

The measurement management system must also be audited. Detailed information about this is available in ISO 19011.

Metrological systems also provide instant detection of any nonconformity. Any operation that is suspected of making incorrect or incorrect measurements should not be used until appropriate measures are taken.


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