ISO 17100 Translation Services Management System Certificate
ISO 17100 Certificate is the management standard that companies interested in translation services should apply. Before this standard, TS EN 15038:2006 version and TS EN 15038:2009 version were used, which had the same function. In 2015, the standard was revised and named ISO 17100 Certificate. ,
In these days, when harmonization with the European Union is carried out, developments in the fields of translation services are held in an important position for our country. Translation studies are used in more than one field, from diplomats to foreign trade representatives, from businessmen to sportsmen. The disappearance of borders in the globalizing world day by day has increased the relationship between countries even more. As a result, the profession of translation emerged and gained great importance.
The rapid developments in technology, the increase in import and outsourcing intensities have increased the need for quality translation.
With the development of the translation profession in our country, there was a need to enact the law on translation. As a result, it was found necessary to establish professional standards and conduct proficiency exams to measure the competence of translation.
How to Install ISO 17100 Management System?
First of all, the personnel who will perform the translation service must prove their competence. Documents such as certificates, diplomas, education records should be kept in written form. In the case of receiving support from a subcontractor during the execution of the translation service, it must be ensured that all processes are carried out effectively.
Translators must have the following personal and equipment qualifications required by the standard:
• Translation proficiency
• Technical competence
• Cultural competence
• Field adequacy
• Source and target adequacy
• Textual and linguistic proficiency in the language
• Competence in research, information acquisition and processing
Care should be taken to ensure that the supervisors and project managers also have a certain qualification and equipment required by the standard.
What Does ISO 17100 Certificate Bring?
The ISO 17100 standard was published by the International Standards Organization in 2015. It has replaced the EN 15038 Translation Services Management System Standard, which was in effect before this date.
The ISO 17100 Document, which explains all the conditions and necessary basic processes for providing a quality translation service, also explains the requirements regarding resources and other issues.
Translation offices have to implement the changes they need to make in the systems in line with the standard. The ISO 17100 standard is a process regulating standard. Naturally, it is related to the translation process. Activities performed before and after translation studies are also within the scope of this standard. There is no suggestion or request regarding the measurement of quality for the ISO 17100 Certificate. The important point is the correct application of the conditions and stages determined in the translation process. A good definition of the translation process will also increase the quality of the translations.
What are the Benefits of ISO 17100 Certificate?
The biggest concern of a customer who wants to have a translation is whether there will be an error in the translation. These errors are also a matter of whether they are competent enough in that language and whether the translation offices provide a quality service. Translation offices that have ISO 17100 Translation Services Management System Certificate will provide sufficient assurance for their customers in this regard. This document has international validity.
What Does ISO 17100 Certificate Do?
• It creates a sense of trust in the customers we work with.
• It shows that the translation office has all the necessary conditions regarding service quality and employee competence.
• It provides competitiveness and reputation against competitors in the market.
• It increases the development and recognition of the translation office.
• It helps to determine the business processes, to prepare the work flow correctly and to evaluate the competence and performance of the employees.
• Increases service quality.
• Provides customer satisfaction.
How to Buy?
First of all, it is necessary to establish an organizational management infrastructure that fulfills all the requirements by purchasing the ISO 17100 Translation Services Management System standard. After the completion of this infrastructure, an internal audit and review meeting is held, and an application is made to the organization for certification. Then this certification body comes and inspects the company. The company, which successfully passes the audit, is entitled to receive the ISO 17100 Translation Services Management System certificate.
What Should Be Considered While Receiving the Document?
Before the application is made, it must be checked whether the institution issuing the document is accredited.
What are the Application Documents?
• Tax Board
• Operating certificate
• Signature Circular
• Trade register registration
• SSI Statement (valid for the last 3 months)