ISO 20000 Information Technologies Service Management System Consultancy Service

ISO 20000 is a very broad standard that deals with the establishment, certification and auditing of an information technology service management system. Consisting of more than 10 parts in total, ISO 20000 is one of the standards required for organizations to establish, implement, maintain and improve their service management system. Companies that implement this standard and ISO 20000 Information Technologies Service Management System Certificate. Each section of the standard deals with a different issue related to the service management system. Companies that want to establish this system should have information about all parts of the standard and must apply for documents to accredited certification bodies by meeting the requirements.

Independent third-party certification bodies carry out some inspections and audits within the company. Organizations that successfully pass these stages are given ISO 20000 Certificate. Companies that want to make the certification process faster, easier and less costly should get ISO 20000 Information Technologies Service Management System consultancy service. Aşan Danışmanlık provides this service to organizations and provides professional support at every stage of the certification process. For more detailed information about ISO 20000 consultancy service, you can contact Aşan Danışmanlık.

ISO 20000 Scope

ISO 20000 has been prepared to specify the requirements for the establishment, implementation, maintenance and continuous improvement of a service management system. This system covers the entire life cycle of the service management system. In this context, it supports the planning, design, transition, delivery and improvement of services that meet requirements and provide value for customers, users and the organization providing the services. Adopting a service management system is a critical and strategic decision for organizations. It can be directly affected by the objectives of the organization, the management structure, other parties involved in the service life cycle, etc. Implementation and operation of the system ensures greater effectiveness and efficiency by providing continuous visibility, control of services and continuous improvement. Improvement studies for service management also apply to all other services of the organization.

ISO 20000-2 provides organizations with guidance on the implementation of service management systems. It also includes examples of how to meet the requirements set out in ISO 20000-1. ISO 20000-10 provides information on all parts of the ISO 20000 series, its benefits, misconceptions and other relevant standards. ISO/IEC 20000-10 lists terms and definitions in ISO 20000-1 in addition to terms not used in ISO 20000-1 but used in other parts of the ISO 20000 series.

The first part of the ISO 20000 standard describes the basic requirements of the service management system. This standard has been prepared with a concept similar to ISO´s other management systems. It includes topics such as the context of the organization, leadership, planning, support, operations, performance evaluation and continuous improvement. The structure of clauses is intended to provide a coherent presentation of requirements rather than a model for documenting the organisation´s policies, objectives and processes. Each organization can choose how to combine requirements into processes. The relationship between each organization and its customers, users and other interested parties influences how processes are implemented. You can contact Aşan Danışmanlık to get more detailed information about the standards and to learn the details of the certification process.

Who Can Get ISO 20000 Consulting Service?

ISO 20000 basically includes the planning, design, transition, delivery and improvement of services to meet service requirements and provide value. The following organizations can get ISO 20000 Certificate; needs consultancy services in this context:

* Organizations that will improve the lifecycle of services through the effective implementation and operation of the service management system.
* Customers who need a consistent approach to the service lifecycle by organizations in the supply chain as well as by all service providers
* Organizations that carry out conformity assessments according to the conditions specified in ISO 20000
* Customers who need services and demand assurance regarding the quality of these services.
* Provider organizations that provide training or advice in service management
* Organizations wishing to demonstrate their competence in planning, designing, managing and improving services
* Organizations to monitor, measure and review the service management system and services

ISO 20000 Consulting Service

Aşan Danışmanlık helps organizations that want to obtain ISO 20000 Certificate at all stages of the certification process.